Feels off? SafeBlock on
Anti-scam tech that lets you lock your accounts and cards at the push of a button.
Coming soon
SafeBlock will be available to all customers in the coming months.
What is SafeBlock?
SafeBlock is an upcoming feature that helps keep your money safe. If you think someone is trying to scam you, you can quickly stop your account or card from being used. It will be available soon in the Westpac App and Online Banking.
You’re in control
If something feels wrong or you see a payment you don't recognise, you can block your accounts. They will stay blocked until you're confident everything is secure and ready to be unlocked.
One tap safety
Just tap a button to stop new online banking payments, ATM withdrawals, transfers, card purchases and most recurring card payments.
No worries
Enjoy peace of mind knowing your previously scheduled payments setup via your accounts, and incoming funds will continue seamlessly without interruptions.1
How it will work
Something feels off?
Check your accounts instantly.
Turn on SafeBlock
This will block new payments and purchases.1
Report unusual transactions
Our team will review your report and contact you if needed.
Unlock your banking
Once you're comfortable you can sign in to your banking and unlock your accounts.
Westpac SaferPay
If we spot a warning sign on your payment, we’ll ask you about it. The extra questions will only appear when we detect a potential scam.
Use your Digital Card
Find the digital version of your card2 in the Westpac App. With a dynamic CVC security code that changes every 24 hours, it reduces the risk of fraudulent activity, if your details are compromised.
Westpac Verify with Confirmation of Payee
When paying someone new using BSB and account number, we'll check the details to add another layer of protection to your payment.
Things you should know
1. Terms & Conditions will be available once Safeblock is launched to outline what transactions and activities will and will not be blocked.
2. The Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.