FAQs

How do I change the access type of a Business Debit Mastercard holder?

To change the access type of a Business Debit Mastercard holder, you or an authorised administrator should: 

1. Cancel the existing Business Debit Mastercard
2. Once the cancel card request has been confirmed, re-add the cardholder. 

Based on your needs, you can re-add the cardholder with: 

• Full Access - provides the cardholder with unrestricted access to all features of the Business Debit Mastercard
• Limited Access - restricts the cardholder to specific features of the Business Debit Mastercard. Limited access cards have no cash withdrawal privileges and the cardholder cannot update the daily limit themselves.

For information to cancel a card and add a cardholder, visit our guide to manage your Business Debit Mastercard and select Business Debit Mastercard then Cancel a card or facility and Add or change a cardholder.