Deposit cheques in a flash
Use your camera to deposit cheques in the Westpac App
1, 2, 3. Say Cheque
*Available to eligible customers only
Deposit a cheque under $20,000 with mobile cheque deposits in the Westpac App. Upload a picture of the front and back of your cheque with your phone camera and the cheque will usually clear within three business days.
How to deposit a cheque in just a few taps
In the Westpac App
Make sure you have the latest version of the app.
- Search Cheque deposit
- Select the Deposit account and Amount
- Photograph the front and back of the cheque. Keep within the white box - we’ll take the photo.
- Tap Submit
Frequently asked questions
Scanned cheques will appear on the next NSW banking day. It will take a further business day if you scanned the cheque after 9pm (Sydney time).
Cheques will usually clear in 3 business days.
Please keep the cheque for 2 weeks and then securely destroy it. We suggest that you write “deposited” across the front of the cheque as a reminder that you have deposited it.
If the cheque has been identified as being:
- A duplicate – destroy the cheque.
- Dishonoured – contact the drawer of the cheque.
- Declined – visit a branch to deposit the cheque.
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 408KB) at westpac.com.au before making a decision and consider whether the product is right for you.
Available for eligible customers and accounts. Contact us to find out if your account is eligible for mobile cheque deposits.
You can inform us how you would prefer to be contacted. If you are deaf and/or find it hard hearing or speaking with people who use a phone, you can reach us through the National Relay Service (NRS). To use the NRS, you can register here: accesshub.gov.au/about-the-nrs
Visit Westpac Access and Inclusion for further information on our accessible products and services for people with disability.
You must have the latest version of the Westpac App and a compatible iOS or Android operating system.
Mobile cheque deposits may be used to submit cheque/ cheques totalling up to $20,000 in any 7-day period – as a personal customer and/or across a business network. You may only submit Australian dollar cheques; you must be the true owner of the account; and you must not allow a cheque to be deposited again after it has been submitted. After you have submitted a cheque please keep it safe for 2 weeks, then destroy it securely.
Uncleared funds will appear in your account on the next business day (or the business day after that if you submit a cheque after 9pm Sydney time, or on a day that is not a business day). Funds will usually become available after a further 3 business days.
The Westpac App is only available for use by Westpac Australia customers.
Internet connection is needed to access the Westpac App. Normal mobile data charges apply.
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